Shipping

At Pet Joy Mall, we want to make sure that you receive your purchases as quickly and efficiently as possible. Here’s what you need to know about our shipping policy:

Processing Time Orders are typically processed within 1-2 business days after the order is placed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time We offer standard shipping via USPS, UPS, or FedEx. Shipping times may vary depending on your location, but most orders are delivered within 3-7 business days after they are shipped.

Shipping Rates We offer free standard shipping on all orders over $50. For orders under $50, shipping rates will vary depending on the weight and size of the package, as well as your location.

International Shipping At this time, we only offer shipping within the United States. We hope to expand our shipping options in the future.

Tracking Your Order Once your order has shipped, you will receive an email with tracking information. You can also log in to your account to view your order history and tracking information.

Delivery Issues If you experience any issues with the delivery of your package, please contact us at support@petjoymall.com or by phone at 1-800-123-4567. We will do our best to resolve the issue as quickly as possible.

Contact Us If you have any questions or concerns about our shipping policy, please contact us at support@petjoymall.com or by phone at 1-800-123-4567. Our customer service team is always available to help you.

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